Our team will be happy to assist with the processing of your return. Each vendor has a tailored refund policy in place.  Please contact us at theprettyspirits@gmail.com within 15 days of receiving your order to initiate returns on eligible products. Products displaying visible signs of normal wear and tear cannot be returned.

Below, you will find a list of products that DO NOT qualify for refunds and exchanges.

Tank Tops 
Pillow Covers 
Quote Candles
Crystal Candles 
Bath Bombs
Soaps

In case a damaged product or the wrong product has been shipped, contact us right away and let us know.

Important note: In order for us to process a refund for an order, we will require a tracking number to be provided for our suppliers for the order/item return.